Customer Service Employee Montagnola Full-time

Job Description

This position is part of a branch focused on distributing orthopedic surgical products, including those for hip, knee, and shoulder procedures. The role requires a committed and enthusiastic individual ready to contribute to the team.

Responsiblities

The successful candidate will manage customer inquiries and oversee complaints and claims. Responsibilities also include handling reception tasks, processing and controlling orders, managing invoicing documentation, entering orders into the management system, and archiving documents. Additionally, shipment management, product information provision, troubleshooting, and update customer records based on interactions will be part of the role. Developing and maintaining a knowledge base of evolving products and services is essential.

Required Qualifications

The ideal candidate will have experience in customer service, particularly within a similar industry. Strong communication and problem-solving skills, along with the ability to manage multiple tasks efficiently, are required.

Offer

The position offers a competitive salary, opportunities for professional growth, and a collaborative working environment.

SwissVia

Attractive Benefits for Our Applicants:

We provide comprehensive support for your career move to and within Switzerland, offering:

  • Extensive Network: Benefit from privileged access to hiring managers and exclusive job opportunities.
  • Interview Coaching: Personalized preparation to help you shine in interviews with confidence.
  • Support with Application Documents: Assistance in creating professional motivation letters and CVs.
  • Relocation and Housing Assistance: Help in finding a new home and managing all aspects of your move.
  • Qualification Recognition: Expert guidance in getting your professional qualifications recognized.
  • Free Relocation Services: Professional help with taxes, insurance, bank accounts, customs, schools, and more.

With us by your side, you can step confidently into your new professional and personal future in Switzerland!

Place of Work

Str 

Montagnola 

0000 

TI

Switzerland

Workload

Full-time 100%

Categories

Recruiter

SwissVia – Montagnola

published:

2025-03-04

valid through:

2025-05-04
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SwissVia connects skilled professionals with attractive job opportunities across the German-speaking region of Switzerland.

We support candidates through every step of their journey, from navigating administrative processes like housing searches, tax guidance, and health insurance to ensuring a smooth transition into their new roles and homes.

Thanks to our extensive network of reputable employers and strong relationships with companies across various industries, we give you a significant advantage in the Swiss job market. Let us help you start your next chapter in Switzerland with confidence!