Customer Service Employee Montagnola Full-Time/Part-Time

Job Description

As an integral part of a company established in 2013 supplying surgical products in Switzerland, you will join a dynamic team. The company distributes cutting-edge products for hip, knee, and shoulder surgeries. We are on the lookout for a passionate and committed individual to enhance our customer service.

Responsiblities

– Manage customer inquiries and address complaints or claims efficiently. – Oversee the reception, verification, and processing of orders. – Handle all relevant invoicing and documentation tasks. – Accurately enter orders into the management system. – Archive documents systematically and generate necessary reports. – Coordinate and manage shipments effectively. – Provide customers with information about various products and services. – Resolve issues and concerns related to products effectively. – Keep customer records updated based on interactions. – Continuously expand knowledge base on company products and services.

Required Qualifications

– Proven experience in customer service roles. – Strong communication skills with attention to detail. – Ability to handle tasks independently and as part of a team. – Proficient in using order management and CRM systems. – Familiarity with orthopaedic surgical products is preferred.

Offer

– Competitive salary package. – Opportunities for professional development and career growth. – Flexible working hours to accommodate personal commitments. – Being part of an innovative and supportive team.

SwissVia

Attractive Benefits for Our Applicants:

We provide comprehensive support for your career move to and within Switzerland, offering:

  • Extensive Network: Benefit from privileged access to hiring managers and exclusive job opportunities.
  • Interview Coaching: Personalized preparation to help you shine in interviews with confidence.
  • Support with Application Documents: Assistance in creating professional motivation letters and CVs.
  • Relocation and Housing Assistance: Help in finding a new home and managing all aspects of your move.
  • Qualification Recognition: Expert guidance in getting your professional qualifications recognized.
  • Free Relocation Services: Professional help with taxes, insurance, bank accounts, customs, schools, and more.

With us by your side, you can step confidently into your new professional and personal future in Switzerland!

Place of Work

Str 

Montagnola 

0000 

TI

Switzerland

Workload

Full-time 100%

Categories

Recruiter

SwissVia – Montagnola

published:

2025-03-14

valid through:

2025-05-14
Apply now

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SwissVia: Your SECO-Certified Recruitment Partner in Switzerland

SwissVia connects skilled professionals with attractive job opportunities across the German-speaking region of Switzerland.

We support candidates through every step of their journey, from navigating administrative processes like housing searches, tax guidance, and health insurance to ensuring a smooth transition into their new roles and homes.

Thanks to our extensive network of reputable employers and strong relationships with companies across various industries, we give you a significant advantage in the Swiss job market. Let us help you start your next chapter in Switzerland with confidence!

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