Customer Service Coordinator for Fragrances in Dietlikon 80-100%

Job Description

This position offers a chance to support a business development team in managing projects, handling orders, and providing B2B sales assistance internationally. Your role will involve administrative tasks and making sure processes run smoothly. We are eager to see your application and learn about your salary expectations.

Responsiblities

You will respond to customer inquiries via email or phone in English and German, ensuring prompt and precise service. You will manage projects when the sales representative is unavailable, coordinating timelines and communication while working with teams and stakeholders. Handling customer orders, invoices, and administration, you’ll prepare quotes and support customer-specific projects. Additionally, you’ll provide necessary sales materials and documentation, arrange sample orders with various teams, and manage shipping documents and logistics, including hazardous goods.

Required Qualifications

A commercial qualification equivalent to a Swiss commercial apprenticeship is needed, along with at least 3 years in a commercial, sales support, or customer service role, preferably in the luxury sector. Proficiency in English and German, with French or Italian as a plus. You should be familiar with Microsoft Office and comfortable with administrative processes and documentation. A team player with good communication skills and a pleasant demeanor is desired; some travel flexibility is preferred. Experience with logistics or international customer coordination is beneficial.

Offer

Enjoy a welcoming culture with low turnover, personal growth opportunities, and flexible working arrangements, including hybrid setups. Work globally with centers and offices in several countries in one of the most modern and inspirational industry buildings, providing additional benefits contributing to work-life balance.

SwissVia

Attractive Benefits for Our Applicants:

We provide comprehensive support for your career move to and within Switzerland, offering:

  • Extensive Network: Benefit from privileged access to hiring managers and exclusive job opportunities.
  • Interview Coaching: Personalized preparation to help you shine in interviews with confidence.
  • Support with Application Documents: Assistance in creating professional motivation letters and CVs.
  • Relocation and Housing Assistance: Help in finding a new home and managing all aspects of your move.
  • Qualification Recognition: Expert guidance in getting your professional qualifications recognized.
  • Free Relocation Services: Professional help with taxes, insurance, bank accounts, customs, schools, and more.

With us by your side, you can step confidently into your new professional and personal future in Switzerland!

Place of Work

Str 

Dietlikon 

8305 

ZH

Switzerland

Workload

Full-time 80-100%

Categories

Recruiter

SwissVia – Dietlikon

published:

2026-06-17

valid through:

2026-08-17
Apply now

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SwissVia connects skilled professionals with attractive job opportunities across the German-speaking region of Switzerland.

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