Customer Service and Logistics Specialist Basel Full-Time

Job Description

Seeking a proficient candidate who commands both English and German, common languages in the area. Familiarity with French and Mandarin is beneficial. The role necessitates a background in the container shipping or logistics sector, with 2-3 years of customer service experience. Applicants should possess good coordination skills, a team-oriented spirit, excellent communication ability, self-motivation, and flexibility. Proficiency in computing and MS Office is also required.

Responsiblities

Responsible for daily customer interactions through phone and email. Prepare shipment quotes tailored to customer specifications. Manage bookings, and oversee equipment and space coordination. Collaborate with the documentation center for B/L instructions and ensure timely invoice and B/L issuance. Track invoice processes and provide backup for various roles, including Import, Export, Cross trade business, and Logistics.

Required Qualifications

Must articulate fluently in English and German, with an added advantage if proficient in French and Mandarin. A minimum of 2-3 years in customer service within the shipping or logistics sectors is required. Candidates must demonstrate excellent coordination skills, work effectively in teams, and exhibit strong communication capabilities. Improvisation and the ability to work full time from Monday to Friday are mandatory.

Offer

Compensation package includes competitive salary, benefits, and opportunities for career advancement within a supportive team-focused environment.

SwissVia

Attractive Benefits for Our Applicants:

We provide comprehensive support for your career move to and within Switzerland, offering:

  • Extensive Network: Benefit from privileged access to hiring managers and exclusive job opportunities.
  • Interview Coaching: Personalized preparation to help you shine in interviews with confidence.
  • Support with Application Documents: Assistance in creating professional motivation letters and CVs.
  • Relocation and Housing Assistance: Help in finding a new home and managing all aspects of your move.
  • Qualification Recognition: Expert guidance in getting your professional qualifications recognized.
  • Free Relocation Services: Professional help with taxes, insurance, bank accounts, customs, schools, and more.

With us by your side, you can step confidently into your new professional and personal future in Switzerland!

Place of Work

Str 

Basel 

4001 

BS

Switzerland

Workload

Full-time 100%

Categories

Recruiter

SwissVia – Basel

published:

2026-04-18

valid through:

2026-06-18
Apply now

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SwissVia: Your SECO-Certified Recruitment Partner in Switzerland

SwissVia connects skilled professionals with attractive job opportunities across the German-speaking region of Switzerland.

We support candidates through every step of their journey, from navigating administrative processes like housing searches, tax guidance, and health insurance to ensuring a smooth transition into their new roles and homes.

Thanks to our extensive network of reputable employers and strong relationships with companies across various industries, we give you a significant advantage in the Swiss job market. Let us help you start your next chapter in Switzerland with confidence!

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